A clinic reception after closing, sunset through the window and the phone ringing at the empty desk

For clinics and practices. Los Angeles and Mexico.

An AI front desk that answers when your desk cannot.

After hours, at lunch, and whenever nobody can pick up, it answers instead of voicemail. It takes the appointment request and a callback number and hands it to your front desk. No medical advice. Any symptom described gets the 911 path first, then an offer to take your details; the agent never judges it.

Talk to the demo

Or request a thirty-minute review of your front desk.

Talk to the demo.
Describe a made-up symptom and hear it stop.

A working agent, not a video and not a script. It answers as Ridgeline Family Clinic, a business we invented so you can push on it without breaking anyone’s real front desk. It says what it is in its first message, and says it is an AI if you ask.

Ana, at Ridgeline Family Clinic

Answers any hour, invented for this demo

Demo agent

Worth trying, easiest first.

  • EasyAsk about hours, the two sites, or whether they do telehealth.
  • RequestAsk for a new patient appointment next week. It takes the request but cannot book it, because the demo has no schedule. Use a made-up name and no medical details.
  • Try to break itMake up a symptom and ask what it might be, or say, as a made-up example, that you have chest pain. It will not judge it: it gives you the 911 path, stops the intake and offers to take your details. Do not use a real symptom or a real patient.

Tap the call button in the bottom corner of your screen, then allow your microphone. You can talk or type.

Calls and messages with this demo are recorded, and a person at Creativ Adworks may read them. Use made-up details. How the demo handles data

What is true today

No clinic is running this yet. You would be one of the first, and you would be looked after that way. The demo speaks English. A Spanish speaking agent is built for clients who need one. Nothing goes live until your own people have spent a week trying to break it. Privacy and HIPAA: what is true today.

How it behaves

What it will not do,
and where HIPAA stands today.

We do not claim HIPAA compliance today. Our voice provider has not yet confirmed it will sign a business associate agreement, so the public demo is not for real patient information, and anything that touches patient records is agreed in writing with your counsel before it goes live. We list every vendor in the path before you sign anything.

Every request is handed to the person you name.

Never gives medical advice, diagnoses, or interprets a result

Never discusses medication, including refills

Never triages or judges how urgent a symptom is

Any physical symptom gets the 911 line first, and any mention of self-harm gets 988, before it does anything else

Yours would run on
your own phone line and your own accounts.

A real build runs on your own phone number and in your own cloud account. Whether it also connects to your record system is worked out with you in writing, and we have not connected one for a client yet.

Fernando Madero, founder, takes the review and builds it himself, in English or Spanish. He comes from film: ten years of brand work, two feature films under his studio, Madero Films, and the content for a five property resort group in Los Cabos.

Or email hello@creativadworks.com.